Aging Services, Section 2. Care Process for the Persons Served
$149
A course will expire on 06/30/2025
Leads to certification with duration:
1 year
CARF Standards (2024 SMY) / AS

Aging Services, Section 2. Care Process for the Persons Served

For an organization to achieve quality services, the persons served are active participants in the planning, implementation, and ongoing review and revision of the services offered. The organization’s commitment to quality and the involvement of the persons served spans the entire time that the persons served are involved with services. Persons served are treated with dignity and respect, have access to needed services that achieve optimum outcomes, and are empowered to exercise informed choice.  This curriculum examines how aging services programs ensure a comprehensive program structure with staffing designed to maximize opportunities for persons served to obtain and participate in needed services, and fundamentals of the care process for persons served. Also included are specialty standards for programs that deliver services via information and communication technologies.

Curriculum content

  •
    This 2024 course focuses on program/service design, structure, staffing, and how these support maximum participation of the persons served and the achievement of quality outcomes. 

    • Lesson 2.A Program/Service Structure (AS)

  • This 2024 course focuses on standards that support individualized planning and service provision in residential communities. Programs assist in coordinating outside services, physician input, and relationships with pharmacists; provide or arrange for transportation services; and strive to maintain/improve the physical environment for persons served. Living spaces support independence and individual preferences, and provide for a safe and secure environment.

  • This 2024 course is applicable to programs that serve any persons with dementia but are not seeking accreditation as a Dementia Care Specialty Program. Programs utilize a person-centered approach to ongoing screening and assessment, support persons served in decision making consistent with their abilities, encourage meaningful engagement between personnel and persons served, and utilize a therapeutic approach to behavior. Education supports persons served and their families/support systems.

  • This 2024 course focuses on standards for identifying and addressing skin integrity and wound care needs. Standards support competent personnel and interdisciplinary team coordination, utilization of appropriate resources to facilitate care, and collection and analysis of data related to wounds to support positive outcomes through performance improvement activities.

  • This 2024 course covers standards for personal supports services. Standards address individualized service design, planning, and delivery that maximizes independence and dignity and responds appropriately to the safety and behavioral needs of the persons served. When the program identifies that it has a role in medication management, the program ensures that personnel responsible for medications are competent, and that polices comply with applicable laws and regulations.

  • This 2024 course focuses on standards related to delivering individualized services through information and communication technologies. Standards address written procedures; training provided to personnel, persons served, and families/support systems; considerations related to privacy/confidentiality; equipment maintenance; and emergency procedures.